It is easy for a consumer to research for the Government online services and find out necessary information about anything they wish to find out or solve.
When looking a the governments information services by using www.directgov.co.uk, i found that they had 500 searches covering a wide range of subjects from pest control to UK flights. It is very easy for a consumer to find out information and is veru useful.
While when researching for online reporting and advice the selection of links are considerably smaller at only 51, it still may be useful and is likely to answer most peoples questions and explain how to report something. It displays information about terroists attacks to squatters to fraud.
One again there is a vast range of links, which enable a consumer to book things such as driving tests. Once again this is very useful, sometimes it is easier and you have a wider range of things that you are able to book on other websites, however, they may be less reliable as directgov.
The website directs to 500 links to give consumers advice and help and information on how to cope with their payments or even how to pay them. This is very useful to a consumer and gives them reassurance that they will be able to cope with their payments with the recent credit crunch.
According to the cabinet office report in 2004, the Government hopes to have saved £1.3 million within 3 years by migrating its services online and to have saved consumers £1 thousand million. How is this possible?
I do not think this is possible and seems a very unrealistic judgement to make, I do not see how they are saving cosumers £1 thousand million.
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How are they able to advertise the fact that they would save all that money if it was not possible?
Can you review that answer please, and investigate how they might be saving money, then by all means come to a conclusion based on your research.
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